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Services

Three programmes, run in-house at your offices or in our training room in Shmeisani.

Three training programmes

Leadership for new managers

Three days for supervisors and first-time managers: delegating, giving feedback, running short meetings and handling difficult conversations, with a follow-up session a month later.

Finance for non-finance managers

Two days on reading a budget, a profit and loss statement and a cash forecast, using your company's own figures. For engineers, sales leads and department heads.

Customer service and sales

Two days for front-line teams on listening, handling complaints and closing a sale politely, built on role plays from your own branches and call centre.

Our supervisors came back with a common language for feedback. We still use the checklists from the course.
— Dana Hijjawi, HR director, pharmacy chain

Free needs call

Find out which programme fits

In 30 minutes we look at your team's needs and suggest a programme and dates. No obligation.